FAQ'S

MRI Equipment Questions

A 1.5T MRI operates at a magnetic field strength of 1.5 Tesla and is the most widely used configuration in clinical settings. It provides excellent diagnostic image quality for most applications and is generally more cost-effective. A 3T MRI operates at 3 Tesla, offering higher-resolution images and faster scan times. These advantages make it particularly well suited for neurological, musculoskeletal, breast, cardiac, and prostate imaging, as well as advanced research applications. The right choice depends on your patient volume, clinical requirements, and budget. Pro Imaging Services carries both 1.5T and 3T systems from GE, Siemens, Esaote, Canon, and Hitachi.
The cost of a refurbished MRI scanner varies depending on field strength, manufacturer, model, age, included features, coils, accessories, and software options. Generally, refurbished 1.5T MRI systems start in the range of $150,000 to $600,000 plus installation, while refurbished 3T systems typically range from $200,000 to $1,000,000 plus installation. Open MRI and Extremity MRI systems are generally lower in cost. Buying refurbished can save 40 to 70 percent compared to purchasing new OEM equipment. Contact Pro Imaging Services for current pricing and availability.
Pro Imaging Services carries refurbished MRI equipment from GE, Siemens, Esaote, Toshiba (now Canon Medical Systems), and Hitachi. These are among the most widely supported and serviced brands in the industry. Having a wide brand selection allows customers to choose a system that best fits their existing infrastructure, service contracts, and clinical workflow
An Open MRI uses a magnet configuration that is open on the sides rather than enclosed in a tube. This design is best suited for patients with claustrophobia, anxiety, obesity, or those requiring pediatric or companion-assisted scanning. Open MRI systems typically operate at field strengths ranging from 0.2T to 1.2T. While image quality can vary depending on the system and field strength, some open MRI systems deliver images comparable to high-field scanners. Open MRI remains an excellent option for many musculoskeletal and routine diagnostic studies while providing a more comfortable patient experience.
An Extremity MRI is a compact, low-field system designed specifically to image the extremities, including knees, ankles, wrists, elbows, feet, and hands. It is commonly used to diagnose ligament tears, tendon injuries, cartilage damage, stress fractures, and joint disease. Because only the affected limb enters the scanner, patients with claustrophobia can be scanned comfortably. Extremity MRI systems are significantly less expensive to purchase and operate than full-body systems.
Installation timelines for refurbished MRI systems are typically shorter than for new OEM systems. A new OEM MRI installation can take 60 to 90 days or longer. A professionally refurbished system from Pro Imaging Services can often be installed in as few as 3 days to 2 weeks, depending on site readiness, shielding requirements, and system complexity. Site preparation, including RF shielding, quench pipe installation, and appropriate HVAC, must be completed before equipment arrives
Yes. Pro Imaging Services provides warranties on refurbished MRI systems. We provide short- and long-term warranties and service contracts on all our equipment[k]. Warranty terms vary by system and should be confirmed at the time of purchase. It is important to clarify what components are covered, including coils, coldhead, compressor, chiller, and amplifiers. Extended service contracts are also available for ongoing maintenance and repair coverage after the initial warranty period.

CT Scanner Questions

Refurbished CT scanner pricing depends on the number of detector rows, manufacturer, software version, and overall condition. Entry-level refurbished CT systems (16-slice) typically range from $80,000 to $200,000. Mid-range systems (64-slice) generally range from $200,000 to $500,000. High-end systems (128-slice and above) can exceed $800,000. Compared to new equipment, which can range from $100,000 to over $3,000,000, refurbished CT scanners offer significant cost savings without sacrificing clinical performance.
Pro Imaging Services carries refurbished CT scanners from GE, Siemens, Canon, and Hitachi. These manufacturers are among the most widely used globally and have strong parts availability and service support networks, which is an important consideration for long-term equipment reliability.
According to imaging industry standards, CT scanners are ideally replaced every eight to ten years. In practice, replacement decisions are driven by factors including parts availability, software upgrade limitations, image quality requirements, patient throughput demands, and total cost of maintenance. A well-maintained refurbished CT scanner can continue to deliver high-quality diagnostic imaging well beyond its original installation date.
The slice count of a CT scanner refers to the number of detector rows that acquire image data simultaneously in a single rotation. A 16-slice system acquires 16 images per rotation and is suitable for general diagnostic imaging, trauma, and routine studies. A 64-slice system acquires 64 images per rotation, enabling faster scans, thinner slices, and improved cardiac imaging capability. A 128-slice or higher system provides the fastest scan speeds, highest resolution, and greatest coverage, making it ideal for cardiac CT angiography, stroke protocols, and high-volume facilities.
MRI (Magnetic Resonance Imaging) is a non-invasive imaging modality that uses strong magnetic fields and radiofrequency pulses to generate detailed images of internal organs, soft tissues, and joints. It is widely used in neurology, musculoskeletal imaging, and oncology, as well as for cardiovascular and abdominal assessments. Unlike other imaging modalities, MRI does not use ionizing radiation, making it a preferred option for many diagnostic applications. Pro Imaging Services offers a range of MRI systems, including refurbished and upgraded solutions tailored to different clinical and budget needs.

Medical Equipment Repair and Service Questions

Pro Imaging Services provides a comprehensive range of medical imaging repair and maintenance services including emergency breakdown repair, scheduled preventive maintenance, software upgrades, MRI and CT system installation, equipment relocation, and parts replacement. Our engineers are OEM-trained and service GE, Siemens, Esaote, Canon, and Hitachi imaging systems. We offer nationwide coverage with fast response times to minimize equipment downtime.
Pro Imaging Services maintains service coordinators and field engineers on standby to respond to imaging equipment emergencies. Response times vary by location, but our goal is to minimize downtime for your facility. For critical breakdowns, same-day or next-day on-site response is our standard objective. Remote diagnostic support is also available to help identify issues quickly before a field engineer arrives.
An Independent Service Organization, or ISO, is a third-party company that provides maintenance, repair, and parts services for medical imaging equipment independently of the original manufacturer. ISOs like Pro Imaging Services typically offer service at a significantly lower cost than OEM service contracts, often 30 to 60 percent less, while providing comparable or faster response times. ISOs are particularly valuable for facilities operating older or refurbished equipment where OEM support may be limited or discontinued.
Yes. Pro Imaging Services offers preventive maintenance contracts for MRI and CT systems. Preventive maintenance includes scheduled inspections, calibration, lubrication of moving parts, software checks, safety testing, and documentation. Regular preventive maintenance extends equipment life, reduces the risk of unexpected breakdowns, and helps facilities maintain compliance with accreditation requirements. Contact us to discuss a service plan tailored to your system and usage volume.
Yes. Pro Imaging Services handles full MRI equipment relocation services, including de-installation, transport, and reinstallation at the new site. MRI relocation requires specialized handling due to the superconducting magnet, proper quench procedures, and RF shielding requirements. Our engineers are experienced in managing all aspects of MRI system moves to ensure the equipment is reinstalled correctly, safely, and ready for clinical use.